Last updated: August 10, 2026
These Terms & Conditions govern your use of Puffivo and purchases made through this website. Puffivo is operated by GraniteBridge Partners LLC, 1130 County Road 4304, Greenville, Texas 75401, United States. By using the website or placing an order, you agree to these terms.
Eligibility and Account Information
You must be at least 18 years old or have permission from a parent or legal guardian to make a purchase. You are responsible for providing accurate billing, shipping, and contact information and for protecting any account credentials you create.
Products and Availability
We make reasonable efforts to present product colors, descriptions, specifications, and availability accurately. Screen settings and normal production variations may affect appearance. We may correct errors, update information, limit quantities, or discontinue a product when necessary.
Prices, Taxes, and Payment
Prices are displayed in U.S. dollars unless stated otherwise. Applicable shipping charges and taxes are shown before an order is submitted. Orders are subject to payment authorization and fraud review. We may cancel or decline an order if payment cannot be verified, information is inaccurate, inventory is unavailable, or the transaction appears unauthorized.
Order Acceptance
An order confirmation acknowledges that we received your request; it does not guarantee acceptance. A contract of sale is formed when the order is accepted and enters fulfillment. If we cancel an order after payment authorization, the applicable authorization or charge will be voided or refunded.
Shipping, Returns, and Refunds
Delivery is governed by our Shipping & Delivery Policy. Returns, exclusions, and refund timing are governed by our Return & Refund Policy. Those policies form part of these terms.
Personalized Products
You are responsible for checking names, spelling, dates, and other personalization details before submitting an order. We may refuse content that is unlawful, abusive, infringing, or technically unsuitable. Personalized items cannot normally be returned unless defective or produced incorrectly.
Acceptable Use
You may not misuse the website, interfere with security, attempt unauthorized access, introduce malicious code, scrape the site in a disruptive manner, use false payment information, or use the website for unlawful or fraudulent activity.
Intellectual Property
The Puffivo name, site design, original text, graphics, and other website content are owned by or licensed to GraniteBridge Partners LLC and may not be copied or commercially reused without permission. Third-party names and marks remain the property of their respective owners.
Disclaimer and Limitation
To the extent allowed by law, the website and products are provided without warranties beyond those expressly stated. GraniteBridge Partners LLC is not liable for indirect, incidental, or consequential losses arising from website use or a purchase. Nothing in these terms excludes rights or remedies that cannot legally be excluded.
Governing Law
These terms are governed by the laws of the State of Texas and applicable federal law, without limiting any mandatory consumer protections that apply to you.
Changes and Contact
We may update these terms by posting a revised version with a new effective date. Questions may be sent to info@puffivo.com or +1 (318) 825-0035.